💕 SoulGirlLashes Return & Refund Policy

At SoulGirlLashes, every product is carefully curated and crafted with love, intention, and high standards of quality. Due to the nature of our beauty products and for hygienic reasons, all sales are final.

🔁 Returns

We do not accept returns on lash shampoo, lash trays, or any beauty-related items. This ensures the safety and cleanliness of every product we deliver.

💳 Refunds

We only offer refunds or replacements if:
* Your item arrives damaged or defective
* You received the wrong item

To be eligible, you must contact us at [your email address] within 3 days of delivery with:
* Your order number
* A clear photo of the product and packaging
* A brief description of the issue

Once approved, we’ll issue a replacement or refund back to your original payment method. Please allow 5–7 business days for refunds to process.

📦 Lost or Stolen Orders

SoulGirlLashes is not responsible for packages marked as delivered by the carrier. We recommend contacting your local USPS office with your tracking number.

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🕊️ Our Promise

Every SoulGirlLashes order is a reflection of our commitment to quality, care, and customer love. While we can’t accept returns, we promise to always do our best to make things right if something goes wrong.

Thank you for supporting a small business built with purpose and prayer.